天佑的自由天地

我從朋友的 email 收到這個笑話，有可能大家都看過，但我覺得非常有趣，多看一次也無妨吧。

I was having trouble with my computer. So I called Eric, the 11 year old next door, whose bedroom looks like Mission Control and asked him to come over. Eric clicked a couple of buttons and solved the problem.

As he was walking away, I called after him, 'So, what was wrong? He replied, "It was an ID ten T error."

I didn't want to appear stupid, but nonetheless inquired, "An, ID ten T error? What's that? In case I need to fix it again."

Eric grinned.... "Haven't you ever heard of an ID ten T error before?"

"No," I replied. "Write it down," he said, "and I think you'll figure it out."

So I wrote down: I D 1 0 T

I used to like Eric.............

有朋友談起他做 helpdesk 時也發生很多 ID ten T 問題，很多人現在也覺得電腦不是一個易用的機器，我自己亦曾經做過 system support / helpdesk 的工作，對這類問題也屢見不鮮，不過最經典可算是我一個前同事遇過的「F5 事件」。

話說那前同事支援的系統其中一個功能是需要按 <F5> 鍵的，用家對他說按了但沒有反應，他心知這個系統已經運行多年，非常穩定，斷不會有這個問題出現，他便再嚐試找出問題所在。

前同事問：「你是否有按 <F5> 鍵？」

用家答：「我當然有吧，否則我找 helpdesk 問幹嘛。」

「那你是按那個 <F5> 鍵呢？」前同事問。

「當然是 F5 吧」用家答。

前同事（滴著汗）問：「是按完 "F" 再按 "5"？」

「全對。」用家答。

前同事：「.......」